Privacy policy

This covers the data we collect through the contact form on this site and through e-mail correspondence. Last updated 7 September 2026.

Who the data controller is

The controller is EFCG sp. z o.o., Partyzancka 161b, 95-200 Pabianice, Poland, EU VAT: PL7252186195. Better Foods is a brand owned by this company. For data protection matters: biuro@betterfoods.pl.

What data we collect

Only what you enter in the form: company name, full name, e-mail address, country, type of business, product category, estimated volume and the content of your message. In addition, our server logs your IP address and the time of submission — a standard technical record that protects the form against abuse.

Why we process it and on what basis

How long we keep it

Business correspondence is kept for the duration of the conversation and up to 3 years after the last contact — the usual limitation period for commercial contract claims under Polish law. Technical server logs are deleted within 12 months. If cooperation begins, accounting documents are kept for 5 years from the end of the tax year.

Who we share it with

We do not sell data and we do not pass it on for marketing purposes. Access is limited to our staff and associates handling correspondence, and to the service providers we use: our mail operator (dhosting.pl / dpoczta.pl) and our server provider. Data is not transferred outside the European Economic Area.

Your rights

To exercise any of these rights, write to biuro@betterfoods.pl. We respond within one month.

Is providing data mandatory

No. Providing your data is voluntary, but without an e-mail address and a message we have no way to answer your enquiry.

Cookies and analytics

This site uses no cookies and no analytics tools, and does not profile visitors. That is why you will not see a cookie consent banner here. The site loads typefaces from Google Fonts servers — during that request Google receives your browser's IP address, as with any other file downloaded from the internet.

Automated decision-making

We do not make automated decisions and we do not profile anyone on the basis of this data.

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